Last updated: October 18, 2026​

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VP Print House ("we," "us," "our") operates vpprinthouse.com (the "Site"), an online shop for custom printed, embroidered, and engraved products. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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1. Information We Collect

• Information you give us: name, email address, phone number, shipping and billing address, order details, personalization details (names, dates, text), and images or designs you send us for custom orders.

• Payment information: payments are processed through our website platform's checkout (Wix) and its payment providers. We do not store full card numbers.

• Email and SMS sign-ups: your email address and/or mobile number if you subscribe to our marketing messages.

• Messages: information you share when you email us at vpprint.house@gmail.com or message us on social media.

• Automatically collected information: device, browser, IP address, pages viewed, and cart activity, collected through cookies and similar technologies used by our Site and platform.

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2. How We Use Your Information

• To process, personalize, produce, and ship your orders.

• To communicate with you about orders, custom requests, returns, and store credit.

• To send marketing emails or text messages if you have opted in (including reminders about items left in your cart).

• To operate, secure, and improve the Site.

• To comply with legal obligations and prevent fraud.

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3. SMS / Text Messages

If you opt in to text messages, you agree to receive recurring automated marketing messages at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. We do not sell or share your mobile number or SMS opt-in consent with third parties for their own marketing purposes.

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4. Email Marketing

You can unsubscribe at any time using the link in any marketing email or by contacting us.

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5. How We Share Information

We share information only as needed to run our business, including with:

• Our website and e-commerce platform (Wix) and payment processors;

• Shipping carriers and fulfillment/production partners;

• Email/SMS service providers;

• Authorities when required by law or to protect our rights.

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We do not sell your personal information.

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6. Cookies

Our Site uses cookies for essential functions (like your cart), analytics, and, where applicable, marketing. You can control cookies through your browser settings.

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7. Data Retention

We keep information as long as needed to fulfill orders, provide store credit, meet legal and tax obligations, and resolve disputes.

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8. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses. To make a request, email vpprint.house@gmail.com.

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9. Children

Our Site is not directed to children under 13, and we do not knowingly collect their personal information. Personalization details about children (e.g., a name on a baby item) are used only to make your order.

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10. Security

We use reasonable measures, including those provided by our platform, to protect your information, but no method of transmission or storage is 100% secure.

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11. Changes

We may update this policy. Changes will be posted on this page with a new "Last updated" date.

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12. Contact

VP Print House (Vermont, USA)

Email: vpprint.house@gmail.com