Last updated: October 18, 2026
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Store Credit Only — No Refunds, No Exchanges
All sales are eligible for store credit only. We do not issue cash, debit, or credit card refunds, and we do not offer exchanges.
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Custom & Personalized Items Are Final Sale
Because custom and personalized items are made just for you, they are final sale and cannot be returned for store credit. Please double-check spelling, dates, sizes, and other personalization details before ordering. Jewelry, bags, accessories, and sale items are also final sale.
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Eligible Returns (Store Credit)
For non-custom, non-final-sale items:
• Start your return within 7 business days of delivery by emailing vpprint.house@gmail.com.
• Items must be unworn, with original tags attached, and free of stains, spills, or smells.
• Customers are responsible for return shipping costs unless the error was ours. Original shipping fees are non-refundable.
• Once we receive and inspect the item, we will issue store credit for the item price.
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Damaged or Defective Items
If your order arrives damaged in shipping or with a production flaw (such as an ink flaw), email vpprint.house@gmail.com within 7 days of delivery with your order number and photos. We will review it and, if approved, provide a replacement. Issues caused by personalization details provided by the customer (such as spelling or sizing choices) are not eligible.
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​Contact
VP Print House (Vermont, USA) · vpprint.house@gmail.com

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For custom and bulk orders, see our Custom Order Terms.